INDUSTRY LEADING TRAINING
Pre-Assignment Training:
At Apollo Protection Agency we have created our own proprietary training course that each officer must pass successfully. Our training program is a learning and development framework that starts with a solid foundation of pre-assignment security, life safety, concierge and customer service skills delivered in a scenario-based training method via lecture, practical exercise, and role-play. Additional industry-specific training is then provided prior to assignment.
Site Training & Orientation:
Upon assignment, new hires complete a comprehensive on the job curriculum that includes client-specific history, organizational structure, building operations, security philosophy, responsibilities, duties and procedures.
All security officers are taught how to properly write reports. This section of the course teaches security personnel how to answer the six most important questions:
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Who?
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What?
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Where?
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When?
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How?
Scope of Work
Monitor overall safety of the location
Report any unusual incidents or hazardous conditions
Patrol and secure all access to the location
Respond to all routine and emergency procedures as directed
Maintain and update the Security Procedures manual, commonly known as "Post Orders"
Monitor and mitigate unruly or unwelcome behavior on the property
Provide information, as directed, to the public and visitors
Enforcement of company policies